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Spa Manager  What They Do

Just the Facts


Plans, directs, or coordinates activities of a spa facility. Coordinates programs, schedules and directs staff, and oversees financial activities.

This career is part of the Human Services cluster Personal Care Services pathway.


A person in this career:

  • Responds to customer inquiries or complaints.
  • Schedules guest appointments.
  • Maintains client databases.
  • Coordinates facility schedules to maximize usage and efficiency.
  • Performs accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  • Monitors operations to ensure compliance with applicable health, safety, or hygiene standards.
  • Plans or directs spa services and programs.
  • Develops or implements marketing strategies.
  • Sells products, services, or memberships.
  • Recruits, interviews, or hires employees.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Manager Massage Department -- Manages day-to-day operations of a massage facility.
  • Spa Director --
  • Spa Manager/Owner and Certified Massage Therapist --
  • Assistant Spa Director --
  • Assistant Spa Manager --
  • Associate Spa Director --
  • Director of Spa and Guest Experience --
  • Salon Manager --