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Gaming Surveillance Officer/Investigator  What They Do

Just the Facts


Acts as oversight and security agent for management and customers. Observes casino or casino hotel operation for irregular activities, such as cheating or theft by either employees or patrons. May utilize one-way mirrors above the casino floor, cashier's cage and front desk. Use of audio and video equipment is also common to observe operation of the business. Usually required to provide verbal and written reports of all violations and suspicious behavior to supervisor.

This career is part of the Law, Public Safety, Corrections and Security cluster Law Enforcement Services pathway, Security and Protective Services pathway.


A person in this career:

  • Monitors establishment activities to ensure adherence to state gaming regulations and company policies and procedures.
  • Observes casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Reports all violations and suspicious behavior to supervisor, verbally or in writing.
  • Acts as oversight and security agent for management and customers.
  • Supervises and trains surveillance observers.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Lighting is either extremely bright or inadequate
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Exposed to conditions such as high voltage electricity, combustibles, explosives, and chemicals more than once a month
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Compliance Officer -- In charge of ensuring that any internal gaming controls are in line with regulations, and is involved in developing casino security procedures and investigating compliance and security problems as they occur.
  • Security Guard -- Guards property against theft and vandalism, controls access to establishments, maintains order and enforces regulations at public events and within establishments.
  • Casino Surveillance Officer --
  • Surveillance Agent --