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Hotel/Motel Manager  What They Do

Just the Facts

Plans, directs or coordinates activities of an organization or department that provides lodging and other accommodations.

This career is part of the Hospitality & Tourism cluster Lodging pathway.

A person in this career:

  • Inspects guest rooms, public areas, and grounds for cleanliness and appearance.
  • Greets and registers guests.
  • Answers inquiries pertaining to hotel policies and services, and resolves occupants' complaints.
  • Monitors the revenue activity of the hotel or facility.
  • Trains staff members.
  • Observes and monitors staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Coordinates front-office activities of hotels or motels, and resolves problems.
  • Participates in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Collects payments and records data pertaining to funds and expenditures.
  • Manages and maintains temporary or permanent lodging facilities.

Insider Info

Dig into the details and check out what people in this job have to say about their work.

Related Careers

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time

Working in this career involves (physical activities):

  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Agricultural Labor Camp Manager -- Coordinates activities of residential camp for seasonal agricultural workers.
  • Campground Manager -- Oversees the campground and assists guests should any need arise.
  • Dude Ranch Manager -- Directs operation of dude ranch. Formulates policy on advertising, publicity, guest rates, and credit. Plans recreational and entertainment activities.
  • Front Desk Manager -- Supervise over the front desk clerks; communicates with all other departments in regard to the front desk department; conducts department meetings regularly; covers all shifts that are open; deals with all complaints from customers; and reports all manner
  • Night Manager -- Supervises others who work the overnight shift and is responsible for all aspects of the hotel that go on overnight.
  • Bed and Breakfast Innkeeper --
  • Recreational Resort Manager --
  • Resort Manager --