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Porter/Bellhop  What They Do

Just the Facts


Handles baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

This career is part of the Hospitality & Tourism cluster Lodging pathway.


A person in this career:

  • Transfers luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
  • Greets incoming guests and escorts them to their rooms.
  • Receives and marks baggage by completing and attaching claim checks.
  • Supplies guests or travelers with directions, travel information, and other information, such as available services and points of interest.
  • Assists physically challenged travelers and other guests with special needs.
  • Transports guests about premises and local areas, or arranges for transportation.
  • Maintains clean lobbies or entrance areas for travelers or guests.
  • Delivers messages and room service orders, and runs errands for guests.
  • Acts as part of the security team at transportation terminals, hotels, or similar establishments.
  • Explains the operation of room features, such as locks, ventilation systems, and televisions.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 20 lbs., sometimes up to 50 lbs. You might do a lot of lifting, carrying, pushing or pulling.
  • Work in this occupation involves bending or twisting your body more than one-third of the time
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Conditions are very hot (above 90 F) or very cold (under 32 F)
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation requires being outside most of the time
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Bending, stretching, twisting, or reaching
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person
  • Exerting oneself physically over long periods of time without getting out of breath
  • Lifting, pushing, pulling, or carrying objects
  • Using abdominal and lower back muscles repeatedly or over time without tiring

Work Hours and Travel

  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Bell Captain -- Supervises bellhops engaged in duties such as paging, carrying and storing luggage, running errands, and giving information.
  • Bell Person --
  • Bellhop --
  • Bellman -- Assists hotel guests with their luggage and shows guests to their room.
  • Bellperson --
  • Doorman --
  • Ground Support Agent --
  • Sky Cap --
  • Skycap --
  • Valet -- Drives, parks and retrieves guest and visitor vehicles as they arrive and depart from the hotel.