Provides individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family care givers, providing patient education and counseling, and making referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
This career is part of the Human Services cluster Counseling and Mental Health Services pathway, Family and Community Services pathway.
A person in this career:
- Collaborates with other professionals to evaluate patients' medical or physical condition and to assess client needs.
- Advocates for clients or patients to resolve crises.
- Refers patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
- Investigates child abuse or neglect cases and takes authorized protective action when necessary.
- Counsels clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.
- Plans discharge from care facility to home or other care facility.
- Monitors, evaluates, and records client progress according to measurable goals described in treatment and care plan.
- Modifies treatment plans to comply with changes in clients' status.
- Identifies environmental impediments to client or patient progress through interviews and review of patient records.
- Organizes support groups or counsels family members to assist them in understanding, dealing with, and supporting the client or patient.