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Food Services Manager  What They Do

Just the Facts

Food Service Managers Career Video

Plans, directs, or coordinates activities of an organization or department that serves food and beverages.

This career is part of the Hospitality & Tourism cluster Lodging pathway.

A person in this career:

  • Monitors compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Counts money and makes bank deposits.
  • Monitors food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Investigates and resolves complaints regarding food quality, service, or accommodations.
  • Coordinates assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitors budgets and payroll records, and reviews financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedules and receives food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintains food and equipment inventories, and keeps inventory records.
  • Schedules staff hours and assigns duties.
  • Establishes standards for personnel performance and customer service.

Insider Info

Dig into the details and check out what people in this job have to say about their work.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation involves use of protective items such as safety shoes, glasses, gloves, hearing protection, a hard hat, or personal flotation devices
  • Exposure to pollutants, gases, dust, fumes, odors, poor ventilation, etc.
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Exposed to hazardous situations involving possible injury such as cuts, bites, stings, and minor burns more than once a month
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Overtime work
  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Catering Manager -- Responsible for assisting in the planning of events for clients from providing the food to finding other services providers, such as disc jockeys, limousine companies, photographers, videographers and wedding planners.
  • Concessionaire -- Operates a food concession stand.
  • Deli Manager -- Responsible for managing department inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes of the Deli Department to company standards.
  • Hospitality Manager -- Provides services to the public, usually in the form of overseeing and supervising other hospitality staff, typically in various types of accommodation such as hotels, recreational camping facilities, and cruise lines.
  • Sommelier -- Specializes in all aspects of wine service as well as wine and food pairing.
  • Banquet Director --